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Position title: Tourist Officer
Department: Natural Resource Use
Description: na
Reports to: Tourism Manager (Lv3)
IUCN Level Job: LEVEL 1 - SKILLED WORKER ?
IUCN Recommended position: Yes
Tourist Officer skills:
| IUCN Code | Competence Statement | Category Name |
|---|---|---|
ADR 1.1 |
Maintain records of work activities. | Administrative documentation and reporting |
ADR 1.2 |
Prepare basic written reports of work activities. | Administrative documentation and reporting |
ADR 2.1 |
Prepare analytical and technical reports and assessments. | Administrative documentation and reporting |
APC 01 |
Demonstrate analytical skills. | Advanced Personal Competences |
APC 03 |
Make effective decisions. | Advanced Personal Competences |
APC 05 |
Work effectively under pressure. | Advanced Personal Competences |
APC 06 |
Make best use of limited resources. | Advanced Personal Competences |
AWA 1.1 |
Provide basic information about a protected area. | Awareness and Education |
AWA 1.2 |
Make basic interpretive/educational presentations. | Awareness and Education |
BIO 1.1 |
Recognise and identify typical ecosystems habitats plant and animal species and their signs. | Biodiversity Conservation |
CAC 1.1 |
Communicate effectively with others in the workplace. | Communication and Collaboration |
CAC 1.2 |
Provide on-the-job instruction for practical tasks. | Communication and Collaboration |
COM 1.1 |
Communicate and interact appropriately with local community members. | Local communities and cultures |
COM 1.2 |
Conduct extension field work with local communities. | Local communities and cultures |
FLD 1.3 |
Follow good safety and environmental practice in the field and the work place. | Field Craft and Site Maintenance |
FLD 1.8 |
Set up and operate field camps. | Field Craft and Site Maintenance |
FLD 1.9 |
Conduct first aid and provide appropriate responses in accidents and emergencies. | Field Craft and Site Maintenance |
FLD 2.6 |
Plan, lead and report on fire prevention and control activities | Field Craft and Site Maintenance |
FPC 01 |
Demonstrate a positive personal attitude to work. | Foundation Personal Competences |
FPC 02 |
Work in compliance with instructions briefings laws regulations and procedures. | Foundation Personal Competences |
FPC 03 |
Demonstrate a flexible and adaptable approach to work. | Foundation Personal Competences |
FPC 04 |
Maintain good relations with others in the workplace. | Foundation Personal Competences |
FPC 05 |
Communicate effectively verbally. | Foundation Personal Competences |
FPC 06 |
Demonstrate basic literacy (reading and writing). | Foundation Personal Competences |
FPC 07 |
Demonstrate basic numeracy. | Foundation Personal Competences |
FPC 08 |
Demonstrate awareness of and sensitivity to cultural ethnic gender and ability issues. | Foundation Personal Competences |
FPC 09 |
Maintain good practice for security safety and environmental protection in the work place and in the field. | Foundation Personal Competences |
FPC 10 |
Avoid prevent and report dishonest and/or illegal practices. | Foundation Personal Competences |
FPC 11 |
Maintain personal health hygiene and fitness. | Foundation Personal Competences |
FPC 12 |
Communicate in other languages and/or dialects. | Foundation Personal Competences |
FRM 1.1 |
Collect and present evidence of expenditure and other financial transactions. | Financial and Physical Resources |
FRM 1.2 |
Maintain records of materials equipment and supplies. | Financial and Physical Resources |
FRM 2.3 |
Manage cash and cash transactions. | Financial and Physical Resources |
HRM 1.1 |
Supervise and motivate work groups in completing practical tasks. | Human Resources |
HRM 1.2 |
Maintain and submit records of work activities. | Human Resources |
HRM 2.1 |
Prepare work plans and monitor their implementation. | Human Resources |
TEC 1.1 |
Operate and maintain computers for basic offline functions (word processing data entry file management). | Technology |
TEC 1.2 |
Use online and other connected communication equipment and media. | Technology |
TRP 1.1 |
Welcome assist and regulate visitors on site. | Tourism recreation and public use |
TRP 1.2 |
Respond to emergencies and accidents to visitors. | Tourism recreation and public use |
TRP 1.3 |
Guide basic visitor activities. | Tourism recreation and public use |
TRP 1.4 |
Operate entrance ticketing and sales facilities. | Tourism recreation and public use |
TRP 1.5 |
Assist in guiding advanced visitor activities. | Tourism recreation and public use |
TRP 2.1 |
Manage visitation and use of facilities. | Tourism recreation and public use |
TRP 2.2 |
Manage needs and behaviour of visitors. | Tourism recreation and public use |
TRP 2.3 |
Monitor and manage the impacts (environmental and social) of visitation. | Tourism recreation and public use |
TRP 2.4 |
Conduct surveys about visitors the use of a protected area and its facilities. | Tourism recreation and public use |
TRP 2.5 |
Manage and lead specialised and hazardous recreation activities. | Tourism recreation and public use |
TRP 2.6 |
Manage visitor accommodation. | Tourism recreation and public use |
TRP 2.8 |
Manage sales activities and retail outlets. | Tourism recreation and public use |
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