TRP 2.2

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Category

Competence Level

Category name:

Tourism recreation and public use

Category code:

TRP

Category function:

Providing environmentally and economically sustainable tourism and recreation opportunities in and around protected areas.

Competence level:

LEVEL 2

Code:

2

Scope of work:

Management Completing specific and complex technical assignments (according to technical speciality).

Typical function:

MIDDLE MANAGER

Knowledge statement:

Manage needs and behaviour of visitors.

Knowledge criterion:

Regulations and codes of conduct of the protected area. Interpersonal skills for dealing with visitors in different situations (see CAC). Emergency response procedures. First aid (see FLD).

Performance criterion:

Ensuring that visitors are well informed comply with regulations and are well regulated/supervised. Supervising and supporting guides and tourism staff who work directly with visitors. Dealing with problems related to visitors (conflicts emergencies accidents breaches of regulations etc.).