TRP 2.8

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Category

Competence Level

Category name:

Tourism recreation and public use

Category code:

TRP

Category function:

Providing environmentally and economically sustainable tourism and recreation opportunities in and around protected areas.

Competence level:

LEVEL 2

Code:

2

Scope of work:

Management Completing specific and complex technical assignments (according to technical speciality).

Typical function:

MIDDLE MANAGER

Knowledge statement:

Manage sales activities and retail outlets.

Knowledge criterion:

Basic principles and practices of retailing. Correct procedures for dealing with money. Range of products and services on sale. Laws and regulations affecting sales.

Performance criterion:

Managing facilities involving sales of goods and/or services to visitors (shops ticketing points cafes hostels etc.). Maintaining required documentation of sales. Cash handling and/or processing of credit cards. Managing inventory/ordering etc. Supervising sales staff.