APC 02

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Competence Level

Category name:

Advanced Personal Competences

Category code:

APC

Category function:

Demonstrating personal skills and behaviours required for effective performance and leadership.

Competence level:

LEVEL 0

Code:

Scope of work:

Completing practical tasks under continuous supervision.

Typical function:

UNSKILLED WORKER

Knowledge statement:

Address complex problems.

Knowledge criterion:

Techniques for problem identification and analysis. Techniques for identification and analysis of alternative solutions. Negotiation and conflict resolution skills.

Performance criterion:

Taking a positive approach to dealing with problems. Dealing with problems in a rational and systematic way. Developing and exploring alternative approaches and strategies for problem solving. Exploring creative and innovative solutions to problems.