CAC 3.1

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Category

Competence Level

Category name:

Communication and Collaboration

Category code:

CAC

Category function:

Building and using the skills required to communicate and collaborate effectively.

Competence level:

LEVEL 3

Code:

3

Scope of work:

Direction and management of medium sized organisations.

Typical function:

SENIOR MANAGER

Knowledge statement:

Maintain effective communications within a protected area organisation.

Knowledge criterion:

A wide range of communication techniques and their application in management and smooth running of the organisation. Uses of a range of tools and aids to support good communication.

Performance criterion:

Demonstrating effective use of a range of communication techniques in management and direction of a protected area organisation. Making appropriate use of a range of tools and aids to support good communication. Establishing a culture within the organisation to promote good communication transparency and responsiveness. Recognising the diversity of individuals and needs in the organisation and adapting communication approaches accordingly.