National Certificate: Accommodation Services

Southern African Wildlife College

  • Limpopo, South Africa

  • Language of instruction:
  • None

  • NQF level:
  • None

  • Certification:
  • Accredited:
  • False

  • Academic level:
  • Occupational or Trade certificate

  • IUCN level job:
  • None

Description:

Limited skill to maximize guest interaction and provide excellent customer service is covered through this programme. Communication gap and several other skills gaps e.g. in room management, housekeeping, and maintenance, front of house operations

Course competences:
IUCN Code Competence Statement Category Name
ADR 2.1
Prepare analytical and technical reports and assessments. Administrative documentation and reporting
ADR 2.2
Prepare formal reports of activities and projects. Administrative documentation and reporting